Consumers

Consumers

If you have been contacted by Lustig, Glaser & Wilson, P.C. regarding an outstanding obligation with one of our clients, please take a moment to read the Legal Notice information.

While we must represent the interests of our clients, and those interests are inherently adverse to yours, it is our sincere desire to work with you and/or your representative(s) toward a mutually agreeable resolution in a respectful, courteous, and professional manner.

Complaints

If you believe you have received less than courteous and professional treatment from our office, please contact us at feedback@lgw.com and provide a brief description of your experience. Please be sure to include your full name and file or account number so that we may process your complaint as quickly as possible.

Apply for Hardship Program

Lustig, Glaser & Wilson, P.C. understands that you may be experiencing a particular financial hardship that we and/or our client(s) are either unaware of or do not fully grasp, including recent medical hardships or disability, recent loss of income or employment, etc.

If you would like to apply for our Hardship Program, we invite you to mail (1) a detailed letter explaining the circumstances of your particular hardship; (2) documentary evidence supporting your hardship request; and (3) proof of employment or unemployment, to the below address:

Lustig, Glaser & Wilson, P.C.
Attn. Hardship Program
P.O. Box 549287
Waltham, MA 02454-9287

Upon receipt of this information, we will review your file with our client to determine whether or not you may qualify for hardship consideration.  Under certain circumstances, we or our client may request additional information.